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If a visitor leaves a site without purchasing, the website has failed - at least, for now. In fact, studies show that the average customer must be 'contacted' either directly or indirectly at least seven times before committing to a purchase. Contact can include commercials, mailings, ads, and any other exposure to a product or business. Websites must find a way to contact visitors and keep them coming.<br />
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The best way to target visitors is with direct email marketing. But to send emails, websites need addresses. Therefore, every contact should be an opportunity to collect information from the prospect. Wherever possible on the website, provide a way for visitors to submit their names and email addresses. This is especially important because websites need consent before emailing marketing materials to customers. If visitors voluntarily offer contact information, they will have "opted-in" or given permission. This protects the site from accusations of spamming or junk mailing.<br />
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Why is Following Up with Website Visitors Important?<br />
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Most website visitors do not make a purchase the first time the visit a site.<br />
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Visitors need more information about a company's background, qualifications, and the quality of its product or service before they can commit to a purchase.<br />
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Visitors often don't have time to make a purchase on their first visit, even if they are interested.<br />
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Visitors might be currently short on funds but prepared to purchase later.<br />
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Visitors need more time to compare products before making a final decision.<br />
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Regular exposure helps to build brand awareness.<br />
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Regular exposure helps to establish credibility and trust.<br />
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Every time a site neglects to contact a visitor, the site is throwing away a sale. Websites must find out who is browsing their pages, and go find these visitors to ask for the sale.<br />
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Using Incentives to Grab Customers<br />
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Incentives are a great way to get website visitors to subscribe, but they can also keep subscribers interested long after that initial visit. Internet shoppers are no different than people browsing retail stores, scoping out car dealerships, or searching for the latest hot product. They want to know what's in it for them. If websites want people to surrender their closely guarded email addresses, and eagerly await the latest email, the site better have something valuable to offer.<br />
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Free giveaways are an easy, inexpensive incentive, especially if the giveaway is a digital, or downloadable, product. There are a number of sources online where advertisers can find ideas. However, here are a few complimentary incentive options:<br />
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• eBooks: Make sure the eBook is relevant to the website or the prospect will lose interest. Customers are smarter than they are often given credit for; they will lose trust in the website and the business if they receive a free eBook full of useless information. An eBook should include advertising and links to the website. If no one is capable of writing an effective eBook, hire a ghost writer.<br />
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• Newsletters: Visitors to websites will be interested in industry news, tips, and developments. Be sure to include links to purchase products or services at the site. Link placement affects click-through rates, so experiment with the inclusion of links in the newsletter.<br />
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• Reports and Articles: Distributing free reports and articles is a really easy incentive. Marketers can include product announcements and information, how-to help, lists of vendors and resources, tips, industry news, testimonials, product reviews, and other relevant information. Like newsletters, reports and articles can be schedules to arrive on specified dates.<br />
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• Software: Most Internet users love to get a free trial version of software. Distributors and retailers have been using teaser products to attract customers for years. Trail software is usually a limited version, restricted to a particular amount of usage measured in time or number of uses. Collect email addresses when users request the trial version, and offer the full product in later emails.<br />
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• Guides, manuals, e-courses: How-to guides are popular giveaways. Everyone is looking for information, so turning down free, valuable info is difficult. Marketers should use guides, manuals, and e-courses to promote their business and establish themselves as an expert.<br />
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These incentives can be produced with little or no cost, and consumers love them. They have value because they are full of helpful, intriguing information, and subscribers can access them immediately. Who doesn't like instant gratification?</p>
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<b>Clearpath Technology</b> is a <a href="http://www.clearpathtechnology.com" target="_blank" rel="nofollow">SEO Firm</a> providing Link Building, <a href="http://www.clearpathtechnology.com" target="_blank" rel="nofollow">Search Engine Optimization</a> and Internet Marketing services. For more details, visit <a href="http://www.clearpathtechnology.com" target="_blank" rel="nofollow">www.clearpathtechnology.com</a> or visit physically at Clearpath Technology, 2nd & 3rd Floor, Anshul Plaza, Sector-10, Plot-8, Dwarka, New Delhi-110075, India. You can also call +91-9958844066 or toll free 1-877- 453- 8080.
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